This Privacy Policy explains how Growth Flame Ventures, a Registered Partnership Firm having its principal place of business at Ground Floor, Manan Pana, Bichla Bazar, Bhiwani, Haryana – 127021, India (GSTIN: 06ABEFG5554E1ZJ), collects, uses, stores, and protects your personal information when you visit expertlabs.io or purchase any of our digital products or software tools.
By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use this website.
INFORMATION COLLECTION AND USE
We collect the following types of information:
a) Information you provide directly: - Name - Email address - Phone number / WhatsApp number - Billing address - Payment information (processed securely through our payment partners - we do not store card details on our servers) - Any information you share during our support interactions
b) Information collected automatically: - IP address - Browser type and version - Pages visited and time spent on them - Device type and operating system - Referring URLs - Cookie data and tracking pixels
HOW WE USE YOUR INFORMATION
We use your information for the following purposes: - To process your purchase and deliver the digital products or software tools you have paid for - To send you order confirmations, invoices, and access credentials - To communicate with you about your purchase, progress, or support queries via email, phone, or WhatsApp - To send you updates about new digital products, software tools, or content (you can opt out at any time) - To run retargeting and remarketing campaigns on platforms such as Meta (Facebook/Instagram) and Google - To improve our website, and products based on usage patterns - To comply with legal and tax obligations under Indian law
COOKIES & TRACKING TECHNOLOGIES
We use cookies and third-party tracking pixels, including: - Meta Pixel - to track conversions and run retargeting ads on Facebook and Instagram - Google Analytics / Google Ads Tag - to measure website traffic and ad performance - FlexiFunnels tracking - our funnel platform may use cookies for session tracking You can disable cookies through your browser settings. However, some parts of the website may not function correctly if cookies are disabled.
PAYMENT INFORMATION
All payments are processed through our third-party payment partners. We do not store your card details, UPI credentials, or banking information on our servers. Please refer to the privacy policy of the respective payment gateway for details on how they handle your payment data.
WHATSAPP & PHONE COMMUNICATION
If you provide your phone number, you may receive communication from us via WhatsApp or phone call for the purpose of onboarding, support, or updates related to your purchase. You can request to be removed from our communication list by emailing support@expertlabs.io.
THIRD-PARTY SERVICE PROVIDERS
We work with third-party platforms to operate our business. These may include: - Payment gateways - Email marketing platforms - Funnel and website platforms - Video hosting platforms - CRM and customer support tools These providers access your data only to the extent necessary to perform their function and are obligated to protect your information.
DATA SHARING & DISCLOSURE
We do not sell your personal information to any third party. We may disclose your information only in the following situations: - When required by law, court order, or government authority - To protect the rights, property, or safety of Growth Flame Ventures, our users, or the public - In the event of a business restructuring, merger, or acquisition, where data may be transferred as part of the transaction
DATA RETENTION
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by Indian tax and legal regulations. For GST compliance purposes, transaction records are retained for a minimum of 7 years.
YOUR RIGHTS
You have the right to: - Access the personal information we hold about you - Request correction of inaccurate information - Request deletion of your data (subject to legal and contractual obligations) - Opt out of marketing communications at any time To exercise any of these rights, please contact us at support@expertlabs.io
CHILDREN'S PRIVACY
Our website, digital products or software tools are not directed at anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us and we will delete it immediately.
SECURITY
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
COMPLIANCE WITH INDIAN LAW
This Privacy Policy is in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable to Indian businesses.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. We recommend reviewing this page periodically. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.
CONTACT US
For any questions regarding this Privacy Policy, please reach out to: Business Name: Growth Flame Ventures Business Address: Ground Floor, Manan Pana, Bichla Bazar, Bhiwani, Haryana – 127021, India GSTIN: 06ABEFG5554E1ZJ Website: https://expertlabs.io/ Email: support@expertlabs.io
This site is not a part of Facebook / Google or any of their affiliated platforms. FACEBOOK is a trademark of Meta Platforms Inc. Google Ads is a trademark of Google LLC. This site is not endorsed by Meta or Google in any way.
