refund policy
Last Updated: June 2026
This Refund Policy applies to all purchases made on expertlabs.io under Growth Flame Ventures, a Registered Partnership Firm, Ground Floor, Manan Pana, Bichla Bazar, Bhiwani, Haryana – 127021, India (GSTIN: 06ABEFG5554E1ZJ).
1. REFUND WINDOW
If you are not satisfied with your purchase, you may request a full refund within 7 days of the date of your transaction. No reason is required to request a refund within this window. After 7 days from the date of purchase, transactions are non-refundable, except where required by applicable law or where local consumer protection rights provide additional or different rights based on your country of purchase.
2. HOW TO REQUEST A REFUND
To request a refund within the 7-day window, please email us at support@expertlabs.io with:
- Your full name
- Email address used at purchase
- Order ID or payment reference number
- Reason for your request (optional)
We will review your request and respond within 24–48 hours. Once approved, the refund will be processed through our payment processor, to your original payment method.
3. REFUND PROCESSING
Once a refund is approved, it will be issued to your original payment method, typically within 7 days of approval. Upon issuance of a refund, your access to the relevant product will be revoked.
4. TAX REFUNDS
If you are a registered business and have been charged sales tax (including GST or VAT) on your transaction, you may be entitled to a refund of that tax amount, subject to applicable law. Tax refund requests must be submitted within 60 days of the transaction date, along with a valid tax registration number.
5. CHARGEBACKS & PAYMENT DISPUTES
Please contact us at support@expertlabs.io before initiating a chargeback or payment dispute with your bank or card provider. Most issues can be resolved quickly through a direct refund request.
7. CONTACT US
For any questions regarding these Refund Policy, please reach out to:
Business Name: Growth Flame Ventures
Business Address: Ground Floor, Manan Pana, Bichla Bazar, Bhiwani, Haryana – 127021, India
GSTIN: 06ABEFG5554E1ZJ
Website: https://expertlabs.io/
Email: support@expertlabs.io
