refund policy
Last Updated: June 2026
This Refund Policy applies to all purchases made on expertlabs.io under Growth Flame Ventures, a Registered Partnership Firm, Ground Floor, Manan Pana, Bichla Bazar, Bhiwani, Haryana – 127021, India (GSTIN: 06ABEFG5554E1ZJ).
1. REFUND WINDOW
Refund eligibility and the applicable refund window vary by product. Please refer to the specific product page you are purchasing from for the exact refund terms that apply to that product. The refund window for any product will be either 7 days or 30 days from the date of purchase, as clearly stated on that product's page, along with any conditions that must be met to qualify. If no refund terms are stated on the product page, the purchase is considered final and non-refundable.
Additional Offers: Any additional products, offers, or upgrades added at the checkout page or presented as add-ons during the purchase process are strictly non-refundable, unless a specific refund policy is explicitly stated for that individual offer. The refund policy of the primary product you are purchasing does not extend to any add-on offers selected at checkout.
2. HOW TO REQUEST A REFUND
If you believe you are eligible for a refund based on the terms stated on your specific product page, please email us at support@expertlabs.io with:
- Your full name
- Email address used at purchase
- Order ID or payment reference number
- The product you are requesting a refund for
- Reference to the specific refund terms on the product page
- Any required proof or conditions as mentioned on the product page (if applicable)
We will review your request and respond within 24–48 hours. Once approved, the refund will be processed through our payment processor, to your original payment method.
3. REFUND PROCESSING
Once a refund is approved, it will be issued to your original payment method, typically within 7 days of approval. Upon issuance of a refund, your access to the relevant product will be revoked.
4. TAX REFUNDS
If you are a registered business and have been charged sales tax (including GST or VAT) on your transaction, you may be entitled to a refund of that tax amount, subject to applicable law. Tax refund requests must be submitted within 60 days of the transaction date, along with a valid tax registration number.
5. CHARGEBACKS & PAYMENT DISPUTES
Please contact us at support@expertlabs.io before initiating a chargeback or payment dispute with your bank or card provider. Most issues can be resolved quickly through a direct refund request.
7. CONTACT US
For any questions regarding these Refund Policy, please reach out to:
Business Name: Growth Flame Ventures
Business Address: Ground Floor, Manan Pana, Bichla Bazar, Bhiwani, Haryana – 127021, India
GSTIN: 06ABEFG5554E1ZJ
Website: https://expertlabs.io/
Email: support@expertlabs.io
